Product Return Policy

We strive to provide you with the best quality products and customer service. However, if you are not completely satisfied with your purchase, we’re here to help. Below are the guidelines for returns:

1. Damaged Products

• If you receive a product that is damaged or defective, please contact us within 7 days of receiving your order.
• To initiate a return, send us an email with your order number and photos of the damaged product.
• Once we confirm the damage, we will offer a replacement, store credit, or a full refund, depending on your preference and product availability.
• Please note: Damage caused by mishandling or improper use after delivery is not eligible for a return.

2. Wrong Product Received

• If you receive an incorrect product that does not match what was ordered, we apologize for the error.
• Please notify us within 7 days of delivery with your order number and a description of the issue, including photos of the incorrect item received.
• Upon confirmation, we will arrange for a replacement product or issue a full refund once the incorrect item is returned to us.
• Return Shipping: We will cover the cost of return shipping for wrong items.

3. Change of Mind or Unwanted Items

• If you change your mind about a product, you may return it within 14 days of receiving the item, provided the product is in its original, unused condition, and packaging.
• Note: The customer is responsible for return shipping costs unless the product is defective or incorrect.

4. Exclusions

• Personalized, custom-made, or perishable items cannot be returned unless they arrive damaged or defective.
• Items that have been opened, used, or altered from their original condition are not eligible for a return.

5. Return Process

• To initiate a return, please contact our customer support team via email at [jayshreeraminternational9@gmail.com].
• Please include your order number, a description of the issue, and any relevant photos.
• Once we receive and approve your return request, we will provide you with a return shipping label and instructions.

6. Refunds

• Refunds will be processed to the original payment method and will be issued once the returned product is received and inspected.
• Please allow up to 10 business days for the refund to appear in your account.

We aim to provide a smooth and hassle-free return experience, so don’t hesitate to reach out if you need any assistance.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at jayshreeraminternational9@gmail.com.

we accept payment via credit card,debit card (visa, Mastercard,American express),Paypal,and other secure online payment methods

Once your order has shipped, we will send you an email with a tracking number and a link to track your package. You can also check the status of your order by logging into your account on our website.

If you receive an item that is damaged or incorrect, please contact our customer support team at [jayshreeraminternational9@gmail.com] within [7] days of receiving your order. Be sure to include your order number and a description of the issue. We will arrange for a return or exchange.

Yes! We take the security of your personal information seriously. Our website uses SSL encryption to protect your data during transactions. We also comply with industry-standard security practices to ensure your shopping experience is safe and secure